Contact Us
Email is the only channel — and it's answered
support@aiessaychecker.io — general, bugs, corrections
privacy@aiessaychecker.io — data and privacy requests
One developer reads both. Replies usually go out within two business days. There's no phone line and no live chat: a support widget would cost more than the detection budget, and a slow honest email beats a fast useless bot.
What to include, by request type
A score you think is wrong. Send the exact sentence or two that got flagged — not the whole essay. Detection is probabilistic: false positives happen, especially on writing that's polished or written in a second language. Seeing the specific sentence is what lets us tell you whether it's a detector pattern or something you can fix.
A privacy or data request. Say what you want done (access, deletion, objection) and roughly when you used the site. Be aware of one honest limitation: we don't have accounts or an essay archive, so in most cases there is nothing tied to your identity for us to look up or delete. We'll confirm that in writing rather than pretend otherwise.
A bug. What you pasted (length in characters), what you expected, what happened, and your browser.
Partnership or press. Same inbox, subject line "partnership" or "press".
Please don't email us your essay. Email isn't a secure channel, and we have no reason to hold your text. Paste it into the checker instead — that path does not save an essay archive.
Before you write
Most questions are already answered: the 12-point essay checker covers what a check does and doesn't catch, the 7-point grader rubric explains how to score a draft yourself, and the Privacy Policy lists every third party involved.
Operated by: AI Essay Checker, an independent project.